What if the digital workplace became your biggest driver of transformation?
Few technology domains influence business transformation as directly as the digital workplace.
As organisations prepare for an AI-powered future, digital workplace services are becoming more than a support function. They help create personalised employee experiences, reduce digital friction, enable proactive IT support and provide a clear path towards agentic transformation.
The future of work must:
- Work Intuitively. Create seamless experiences that help employees stay productive.
- Support Proactively. Anticipate and resolve issues before they impact users.
- Transform Intelligently. Turn workplace data and AI into measurable business outcomes.
Fujitsu recognised as a Leader across four ISG Provider Lens™️ Future of Work Services 2026 quadrants in the UK.
The recognition highlights Fujitsu's strengths in helping organisations embrace AI-enabled work, intelligent workplace operations, employee experience and sustainability-driven transformation.
The ISG Provider Lens™️ Future of Work Services 2026 report evaluates providers on their strengths, capabilities and market positioning across key workplace service areas.
Fujitsu has been recognised as a Leader in:
- Workplace Strategy and Enablement Services
- Digital Workplace Operations and Support Services – Large Account
- AI-augmented Collaboration and Experience Services
- Smart and Sustainable Workplace Services
"Fujitsu's workplace strategy and enablement services are built on a five-stage path - Foundational, Automated, Augmented, Re-Wire and Re-Invent - providing buyers with a transformation model ranging from workplace basics to autonomous, composable work." – Kevin Turner, Lead Analyst.
This recognition reinforces Fujitsu's position as a trusted partner for organisations looking to create secure, intelligent and future-ready workplaces."
Work intuitively. Support proactively. Transform intelligently.
How digital workplaces are becoming intelligent workplaces
Discover how organisations are moving beyond traditional workplace services to create intelligent and adaptive workplace experiences powered by AI.
Work intuitively
Create experiences people want to use
Work should feel seamless. Employees need fast access to the tools, information and support required to remain productive wherever they work.
Focus areas
- Frictionless digital experiences
- Employee productivity
- Personalised workplace services
- Smarter collaboration
Support proactively
Move beyond reactive IT support
Modern service desks must anticipate issues before they impact employees.
With Agentic Service Desk, AI-powered assistants and intelligent orchestration, organisations can resolve issues faster and reduce operational effort.
Highlight benefits
- Reduce service desk demand
- Improve issue resolution
- Increase employee satisfaction
- Enable proactive support at scale
Expert insight
Hear Fujitsu experts discuss the future of workplace transformation and how organisations can prepare for agentic ways of working.
Workplace technology as a driver of transformation
Explore how digital workplace strategies are becoming business transformation strategies.
Rethinking support in the agentic era
Learn how AI orchestration and proactive support are reshaping service delivery.
The Power of Mattering In the Digital Workplace
Why employee experience directly impacts business outcomes
Technology alone is not enough.
Discover how organisations can create workplaces where people feel empowered, productive and connected.
Watch the webinarExpert insight centre
What leading organisations are discussing today
Explore key insights from recent conversations with workplace, transformation and technology leaders.
Executive Insight Paper. Key trends shaping the future of work.
Download the Executive event insightsPanel Discussion Highlights and Leadership Perspectives
AI, employee experience and workplace transformation.
Watch Panel 1: AI-Driven Personalisation & Employee Empowerment Watch Panel 2: Intelligent Integration: Scaling AI with PurposeComing Soon: Executive Leadership Event
Continue the Conversation
Fujitsu is bringing together senior workplace and digital transformation leaders to discuss how organisations can accelerate the journey towards agentic transformation.
What to expect
- Industry perspectives
- Executive peer discussions
- Practical transformation strategies
- AI and workplace innovation
Why organisations trust Fujitsu to deliver workplace transformation
A workplace that works for employees
Reduce digital friction and create personalised workplace experiences that keep work flowing.
IT services that support proactively
Reframe IT service delivery with automation, AI and agentic support designed around outcomes, not tickets.
A foundation for Agentic AI transformation
Create visibility, choice and control across workplace services while preparing your organisation for the next generation of AI-enabled operations.
Leader across six quadrants in ISG Future of Work ServicesReady to Accelerate Your Agentic Transformation Journey?
Whether you're looking to improve employee experience, modernise workplace services or explore the role of AI within your organisation, our specialists can help you identify the next step.
What we can help with
- Digital Workplace Strategy
- Employee Experience Transformation
- Agentic Service Desk
- AI-Powered Workplace Services
- Workplace Modernisation
Questions Leaders Are Asking
Agentic AI has the potential to transform how people work, but success depends on having the right foundations in place. Organisations need visibility into employee experience, intelligent workplace operations and modern support services that can adapt, automate and scale. Digital Workplace Services provide the line of sight needed to move from experimentation to meaningful transformation.
Related content: Explore Agentic Workplace
Reducing friction is not about adding more tools. It's about creating workplace experiences that are intuitive, personalised and supported by intelligent automation. By understanding how employees work and where productivity barriers exist, organisations can improve experiences while simplifying operations and reducing support effort.
Related content: Download the Digital Workplace Services Guide
Proactive support shifts IT from reacting to incidents to anticipating and resolving issues before they affect users. With AI-powered assistants, automation and intelligent orchestration, service teams can improve response times, reduce disruption and help employees remain productive.
Related content: Discover Agentic Service Desk
Leading organisations are viewing the workplace as a strategic enabler of business transformation. They are investing in employee experience, workplace intelligence and AI-enabled services to improve productivity, support innovation and prepare for new ways of working.
Related content: Discover Agentic Service Desk
Every organisation is at a different stage of its transformation journey. The best starting point is understanding your current employee experience, workplace challenges and business priorities, then identifying where modern workplace services and AI can create the greatest impact.
Every organisation's path to transformation is different. Whether you're focused on employee experience, AI adoption or service modernisation, our specialists can help you identify the opportunities that matter most.
Speak to a Digital Workplace Expert