With Managed Maintenance from Fujitsu, you simplify the management of your manufacturer-independent IT landscape. We provide you with a single point of contact for all your hardware and software needs, ensuring optimal performance, efficiency and cost savings.
Reduced complexity: A single provider for all your IT needs..
Increased efficiency: Streamlined service delivery for faster resolutions.
Better cost control: Predictable costs and transparent billing.
Global reach: 24/7 support wherever you need it.
Leave the complexity of your multivendor environment to Fujitsu's Managed Maintenance Service, so you can focus on what matters most – growing your business.
Lack of central control
Juggling multiple providers and contracts makes it difficult to manage the IT infrastructure efficiently.
Difficult cost management
Negotiating and managing service contracts with multiple providers is complex and time-consuming, which makes cost optimization difficult.
Limited transparency
Obtaining comprehensive reports and insights into the entire IT infrastructure is difficult due to different data sources and report formats.
Inconsistent service levels
Different service levels from different providers lead to inconsistent performance and reliability, resulting in frustration and delays.
Global challenges in service provisioning
Managing service contracts and providers across multiple countries and time zones is complex and cumbersome, and is further complicated by cultural and language barriers.
Lack of expertise
Managing a multi-vendor environment requires specialist knowledge that is often lacking internally. The result: inefficient service management and missed optimization opportunities.
Fujitsu's Managed Maintenance is the ideal solution for companies that want to simplify their IT operations, optimize costs and achieve greater efficiency.
Many companies are currently facing a double generation change: on the one hand, they have to replace the retiring baby boomers in terms of personnel - no easy task in times of a shortage of skilled workers. On the other hand, they need to modernize their technology and infrastructure with new, dynamic and flexible models.
We take on various service management tasks for our customers - from global responsibility to single point of contact at country level:
The facts at a glance:
