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Unlock the Power of Connected Retail

Transform every touchpoint into measurable impact: driving growth, resilience, sustainability, and security across your retail network.

UK retail is undergoing rapid transformation. From AI-powered personalisation and digital compliance to Real-time Loss Prevention and sustainable operations, technology is redefining how retailers engage, operate, and grow.

Fujitsu helps retailers meet rising consumer expectations, navigate economic uncertainty, and stay ahead of regulatory change. Our end-to-end solutions enable you to deliver seamless, secure, and personalised experiences across every channel, while reducing costs and strengthening resilience.

Whether you’re adapting to social commerce, enhancing supply chain transparency, or embracing the circular economy, Fujitsu is your partner for connected, experience-led transformation that drives measurable business outcomes.

Creating connected retail experiences that balance people, profit, and planet

Retail is built on trust, experience, and connection, yet today’s retailers face greater pressure than ever. Balancing profitability, customer experience, security, sustainability, and safety has become a daily challenge in a market defined by disruption.

Combining automation, AI, and hybrid IT, underpinned by sustainability and security, Fujitsu helps retailers modernise operations, accelerate ESG progress, and deliver connected experiences that drive commercial, social, and environmental value.

Click to read Creating connected retail experiences

Delve into our interactive eBook to explore the following topics:

  1. From reactive to predictive Loss Prevention and guaranteeing safer stores
  2. Embedding Sustainable practices and processes
  3. Empowering the Retail Workforce with human-centred design solutions
  4. Unifying physical and digital retail to deliver Connected Commerce and Customer Experience
  5. Appling privacy-by-design principles to enable Digital Age Assurance, securely and responsibly
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Powering sustainable retail: How B&Q and Fujitsu cut costs and carbon

Discover how B&Q, the UK’s leading home improvement retailer, partnered with Fujitsu to transform energy management across 330+ stores. By harnessing AI-driven data analysis and real-time insights, B&Q saved £3 million and prevented 7,200 tonnes of CO₂ emissions in just one year. This pioneering approach not only optimised operations but set a new benchmark for sustainability in retail. Proving that small changes can deliver big results.

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Change is coming: How Digital Age Verification will transform retail

Digital Age verification - Close up of woman’s face, zooming in on her left eye

The clock is ticking: What Retailers must know about Digital Age Verification​

Retail is at a crossroads. Traditional methods of checking IDs are outdated, slow, and costly. The future is digital, seamless, and secure.​

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Why Digital Age Verification will revolutionise retail

New legislation will change the face of how UK retailers verify a person's age. In this debate, Mel Brown (Chief Executive of the National Proof of Age Standards Scheme), Iain Corby (Executive Director of the Age Verification Providers Association) and Jenni Garratt (Sales & Marketing Director at ServeLegal) examine the implications for the UK's retail sector - and the country's consumers.

Watch the full discussion

Real time decision intelligence for loss prevention

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How AI-powered cameras and real-time analytics are transforming retail security

Retail crime costs UK businesses £2.2B annually. Discover how Fujitsu’s AI-powered surveillance helps retailers prevent theft, protect staff, and enhance store security in real-time.

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Real-time behaviour analysis

Fujitsu Video Behaviour Analytics integrates sophisticated Artificial Intelligence functionalities into traditional video surveillance systems to excel in identifying incidents.

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Optimise your retail operations

Fujitsu ebook - Shopping without borders, how to optimize retail operations in a sustainable world - Female warehouse worker

How to optimise retail operations in a sustainable world

For seamless omni-channel retail, businesses need look no further than Fujitsu and GK Software. Together, our innovative technologies and commerce solutions provide everything you need to transform your CX and supporting operations.

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Rethinking the in-store experience - Female customer browsing product catalogue on a display screen in a fashion retail store

From Omnichannel to Unified Commerce: Rethinking the In-Store Experience

Learn how to connect your customers, business, and technology to create a frictionless journey to drive growth and satisfy your customers.

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New ways of working to support retail trading environments

Revolutionising retail support with AI and automation

In today's fast-paced retail environment, shoppers expect seamless experiences. Learn how AI and Automation is helping shift from reactive to predictive support to ensure always-on availability.

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Revolutionising retail support with AI and automation - Hand holding a bank card to pay for purchases
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Fujitsu Retail Practice: Achieving outcomes together

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Transform your retail business with Fujitsu

We provide end-to-end solutions that drive growth, reduce costs, and enhance both customer experience and sustainability. And, we help retailers improve experiences for customers and colleagues while simultaneously lowering the cost to serve.

Learn more about our Fujitsu UK Retail Practice

Getting closer to your customers

Driving growth, reducing costs, enhancing customer and colleague experience, and advancing sustainability in retail through our core solutions.

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Explore Connected Solutions

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Fujitsu & ServiceNow®: Unlocking ServiceNow excellence

Discover how to drive your organisation forward by unlocking the full value of your ServiceNow investments and its new capabilities.

Explore ServiceNow
Accelerating your cloud-led business - Fujitsu and Microsoft embark on your cloud modernization journey - Close up of female face with colourful lines

Fujitsu & Microsoft: Accelerating your cloud-led business

Fujitsu and Microsoft reveal a proven, end-to-end framework to ensure your cloud modernisation brings clear visibility, full control, and measurable ROI.

Explore Cloud Transformation
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Fujitsu & Ericsson: Powering retail with secure connectivity

Discover next-generation wireless solutions for retail that deliver secure, reliable connectivity, elevate customer experiences, and drive scalable digital transformation.

Explore 5G Connected Retail
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From compliance to competitive edge: Embracing Net Positive in retail

Fujitsu uvance - Embracing Net Positive in retail - Elderly man with girl in grocery store

The Net Positive pay-off and the role of technology

This article discusses the pressing topics around retailers moving towards a Net Positive approach and the barriers that many leaders face in reaching sustainability goals. It explores the opportunities that technology presents and provides practical advice for organisations looking to turn their ambition into action.

Read the article here (4,370 KB)
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Five steps from ambition to action

Net Positive is a business approach that goes beyond minimizing a company's social and environmental footprint - it actively creates positive impact strategies that benefit people and the planet. Learn how retail organisations can turn ambition into action and make net positive a reality by following our 5-step plan.

Learn more here (6,233 KB)
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Five ways to reduce stock shrinkage and boost profits

The retail industry’s battle against shrinkage has intensified. As theft gets more sophisticated and retail gets more complex, profit margins are coming under intense pressure. Therefore, retailers must adopt innovative strategies to combat this growing problem.

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Transformation in action, hear from our global customers

Fujitsu and Reitan Convenience Sweden - Driving sustainable growth - Female shop assistant at counter in a bakery

Reitan Convenience Sweden

Reitan aims to exceed customer expectations by making sustainability convenient, and convenience sustainable. By partnering with Fujitsu, they are driving out waste from the business – wasted cost, wasted time, wasted emissions.

Read the full story
Fujitsu and tex.tracer - Tracing garments through supply chains - Hand holding a smartphone showing product details

tex.tracer

The fashion industry has faced criticism over how its supply chains operate. Change has arrived with supply chain transparency platform tex.tracer, giving brand owners the insights they need to act & report with the click of a button.

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Delivering a unified, personalised and sustainable shopping experience

This eBook shares insights from a recent virtual roundtable with retail executives, covering the changing retail landscape, challenges within consumer experience, and the future of the industry. It provides actionable strategies for addressing the cost-of-living crisis, meeting sustainability goals, optimising omnichannel experiences, and leveraging the power of AI to enhance efficiency and personalisation.

Download the eBook
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Transform your workforce and your retail business with Fujitsu

Our deep understanding of retail challenges enables us to deliver tailored solutions that drive information. From empowering colleagues to enhancing customer experiences, we are committed to your success.

Contact us today